Proofread your resume carefully before submitting it. Any of these related academic experiences are worth including on your resume.
RESUME SAMPLES FOR CUSTOMER SERVICE SERIES
For example, perhaps you majored in merchandising in college, took a high school class in business management, or even attended a seminar series about retail. If you have any schooling related to retail or sales, include it in your resume.
Use numbers whenever possible to quantify your successes in sales. Check out a list of retail skills and a list of the top 10 soft skills for customer service in order to get additional ideas. In your resume, include examples of times you displayed these skills. These range from communication to interpersonal to sales skills. Think about skills that are important in customer service and retail. Check out a list of action words for useful examples. Words like "led," "managed," "stocked," and "processed" portray your experiences in an energetic way. When describing your achievements, use action words. For example, the job posting might describe the ideal candidate as "detail-oriented." Include this in your resume in a way that illustrates your attention to detail. Try to use some of these words or terms in your own resume to make it stand out.
Look carefully at the job listing for any keywords-important skills or qualifications-included in the listing. Tips for Writing a Retail / Customer Service Resume
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